Frequently asked questions about our anti-stress guides

This FAQ about our anti-stress guides answers your questions. You’ll find simple answers about purchasing, formats, and data protection.

How do I receive my guide after purchase?

Your payment is confirmed. You get a download link by email right away. You can also find it in your customer account.

What formats are the guides available in?

You choose from three formats: PDF, ePub, or paperback. The PDF and ePub are on our website. The paperback is on Amazon.

What’s the difference between the Method Guide and the Solutions Guide?

The Method Guide teaches you to understand your stress, step by step. The Solutions Guide gives you precise actions for each situation. The Duo Pack combines both guides.

Can I get a refund for a guide after purchase?

Your guide is delivered right away in digital format. The law doesn’t allow changing your mind afterward. A refund remains possible in two cases: an accidental double purchase, or a technical problem. Find all the details here: Refund Policy.

I’m having trouble opening my file, what should I do?

Write to us at contact@editions-vanhook.com. Our team will help you quickly.

Is my information protected?

Yes. Your payment is secure. Your data is never sold. Find all the details here: Privacy Policy.

Can I request deletion of my data?

Yes, at any time. Write to us at contact@editions-vanhook.com.

Are the guides made for everyone?

Yes. This FAQ about our anti-stress guides confirms it: each guide covers a pillar of your life, your health, your finances, or your spirituality. Each guide also covers an area of your life: your personal life, your work life, or your student life. You choose the guide that matches your situation.